Privacy Policy
Effective date: 14 May 2026
This Privacy Policy explains how Digital Advantage Pro LLC (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our website (the “Site”). We aim to meet reasonable expectations under the Australian Privacy Act 1988 (including the Australian Privacy Principles where they apply to our activities) and to be transparent with readers worldwide.
1. Personal information we collect
We may collect:
- Contact details you submit via our contact form (such as name, email address, optional phone number, and message content).
- Technical data sent automatically by your browser, which can include IP address, approximate region, device type, browser version, and pages viewed. Our hosting or analytics tools may process this data in aggregated or pseudonymous form.
- Cookie and local storage data as described in Section 4.
We do not knowingly collect sensitive information (for example, health data) through the Site unless you voluntarily include it in a message; please avoid sending sensitive information via the contact form.
2. How we use personal information
We use personal information to:
- respond to enquiries and provide customer support;
- operate, secure, and improve the Site;
- comply with law, respond to lawful requests from public authorities, and enforce our Terms & Conditions;
- where you have opted in to marketing-related cookies or communications, measure engagement and deliver relevant updates (we will not use optional marketing tools without consent where required).
3. Legal bases (where GDPR-style rules apply)
If European data protection law applies to you, we rely on: (a) performance of a contract or pre-contract steps when handling your requests; (b) legitimate interests in operating and securing the Site, provided those interests are not overridden by your rights; (c) consent, where we ask for it (for example, optional marketing cookies); and (d) legal obligations.
4. Cookies and similar technologies
We use strictly necessary mechanisms to run the Site and remember essential preferences. With your consent (via our cookie banner), we may also store functional or marketing-related preferences on your device. You can change or withdraw consent at any time by clearing Site data in your browser or by contacting us; the banner stores your choice in localStorage under keys starting with qr_cookie_.
5. Sharing and international transfers
We may share information with service providers who assist us with hosting, email delivery, security, or analytics, subject to confidentiality and data-processing terms. Some providers may be located outside Australia (including in the United States). Where required, we take steps to ensure appropriate safeguards (such as contractual clauses) are in place for cross-border transfers.
We do not sell your personal information as a product. We do not share personal information with unrelated third parties for their own marketing without your consent.
6. Retention
We retain contact form messages only as long as needed to complete the conversation, maintain records for legitimate business purposes, or meet legal obligations. Server logs are retained for a limited period typical for security and troubleshooting, then deleted or aggregated.
7. Security
We use reasonable administrative and technical measures to protect personal information. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords on your own devices and networks.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or to lodge a complaint with a supervisory authority. Australian users may contact us to request access or correction under the Australian Privacy Principles. We will respond within a reasonable period and may need to verify your identity.
9. Children
The Site is intended for a general audience and is not directed at children under 16. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” above will change when we publish a new version. Material changes will be highlighted on the Site where practicable.
11. Contact
Privacy questions or requests: [email protected] or the contact form on the Site.